![]() Real-time visual collaboration between LiveWest experts and technicians allows visual verification of work quality and provides knowledge base access for automated, visually-guided issue resolutions. The organization has reduced costs and achieved rapid improvements to its first-time fix rate for issues involving smart electricity meters, hot water boilers, condensation, dampness, and even blocked toilets. So you can ensure a positive customer experience every time. Visual Remote Assistant allows you to provide immediate assistance over video chat. Limit physical contact without sacrificing valuable customer face time. A virtual assistant resume needs to show the employer that you’ll be able to carry out various tasks remotely as well as if you were there in person. Empower customers and employees with real-time, visual support. A virtual assistant is someone who provides assistance to a company or individual from a remote location. The decision to integrate TechSee within the Salesforce Service Cloud followed a five-star rating from tenants and employees: 99% of LiveWest agents said that TechSee helps them resolve issues without dispatching technicians, and 89% reported that it saves them time. Pick the Ideal Format for a Virtual Assistant Resume. With TechSee, LiveWest agents can offer an excellent tenant experience by quickly and accurately assessing maintenance requirements, prioritizing dispatches, and providing remote support. ![]() ![]() Chat bots, Remote worker support, Response Coordination, Virtual Intake Learn More. LiveWest began using TechSee’s AI-powered Visual Assistance solution in its contact center during the pandemic to ensure service continuity along with addressing employee and tenant health and safety concerns. Salesforces FedRAMP authorized Government Cloud allows agencies to. The company’s contact center handles over 1,000 calls per day regarding urgent repairs and routine maintenance, which the company resolves with its 400-strong field service workforce. Real-time visual collaboration between LiveWest experts and technicians allows visual verification of work quality and provides knowledge base access for automated, visually-guided issue resolutions.A large housing association in the UK, LiveWest owns and manages almost 40,000 homes. The decision to integrate TechSee within the Salesforce Service Cloud followed a five-star rating from tenants and employees: 99% of LiveWest agents said that TechSee helps them resolve issues without dispatching technicians, and 89% reported that it saves them time. Get a remote job you can do anywhere at Remote Companies like Toptal, Zapier and Automattic. LiveWest began using TechSee’s AI-powered Visual Assistance solution in its contact center during the pandemic to ensure service continuity along with addressing employee and tenant health and safety concerns. The largest collection of Remote Jobs for Digital Nomads online. A large housing association in the UK, LiveWest owns and manages almost 40,000 homes.
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